About Kinetic Response Solutions
Owner of riskfear.com featuring contemporary articles by J. Toney on personal and business risk.
Risk, Quality, and Evaluation: Extensive experience in technology intensive organizations
Managing risks for multiple complex technology acquisition programs.
Designing, implementing, and managing risk management plans and risk registers for software development and operational systems
Conducting Independent Verification and Validation (IV&V) for software requirements implementation including software testing
Designing and implementing Quality Assurance programs in technology and human resource environments for validating contract incentive payments, assessing Agile software development process and progress against metrics
Designing and applying process statistical quality control metrics to monitor performance.
Designing and executing assessment of hospital environment of safety using an integrated approach of the International Civil Aviation Organization (ICAO) Aviation SMS Framework and the Joint Commission Hospital Accreditation Standard.
Healthcare Business Improvement
14+ year Baldrige Performance Management System Examiner with training and experience associated with multiple award programs, including:
NIST National Quality Award (Senior Examiner and Team Lead)
American Health Care Association Award (Master Examiner and Team Lead)
Department of Veterans Affairs Award (Examiner)
Virginia US Senate Quality Award (Examiner, Team Lead, and Judge)
Performance Excellence Assessment Experience – 130+ healthcare Facilities including Multiple Hospitals, Skilled Nursing Facilities, Assisted Living Facilities, and other sectors including technology and manufacturing
Professional Certifications
Multiple certifications in quality and risk
Annual training in the Baldrige Criteria for Performance Excellence
Carnegie Mellon University (CMU) Chief Risk Officer certificate (including the COSO Enterprise Risk Management Framework: Integrating with Strategy and Performance)
CERM Academy Enterprise Risk Management certificate
American Society for Quality Certified Six Sigma Black Belt
American Society for Quality Certified Quality Auditor
Certified ISO 9001 QMS Lead Auditor (former)
Flight Safety International, Safety Management System for Managers
Previous Teaching and Training Experience
Experienced adjunct professor and trainer
Adjunct Professor – Marymount University – Quality Management and Quantitative Skills.
Course designer and instructor, Graduate School USA (former USDA Graduate School) for performance measurement and strategic planning.
Business Entrepreneur
30+ years of business experience
Established Kinetic Response Solutions LLC to replace sole proprietorship.
Operated as an independent (sole proprietor) consultant following closure of Tradecraft Ltd.
Founded the Tradecraft Ltd company and provided consulting, customer survey design, and training services, to commercial and public sector clients. Qualified for the U.S. General Services Administration’s Mission Oriented Business Integrated Services (MOBIS) contract vehicle for consulting services and training.
Innovative Business Presentations
Accomplished Speaker
Co-author/presenter. QA-2 Improving Your Organization Not Just Your (Baldrige-based Quality Award) Application. American Health Care Association / National Center for Assisted Living, San Diego, CA.
Toney, James M. Jr. and Dr. Rodica Sandor-Scoma. Safety Management System Assessment: An Assessment Framework for Enhancing Patient Safety Communications, poster presentation, 8th Annual National Patient Conference, University of Pennsylvania, Philadelphia, PA
Toney, James M. Jr. and Dr. Rodica Sandor-Scoma. Integrating Risk, Quality and Safety to Improve Performance. ASQ World Conference on Quality and Improvement, Minneapolis, MN.
Toney, James M. Jr. and Dr. Rodica Sandor-Scoma. Adapting Aviation Safety Methods to Healthcare. The Joint Commission, audio conference.
Toney, James M. Jr. and Dr. Rodica Sandor-Scoma. Integrating Risk, Quality and Safety to Improve Performance. 21st ASQ Quality Management Division Conference, Irvine, CA.
Panel member/presenter. Improving Disaster Supply Chain Management LSU, Stephenson Disaster Management Institute, Improving Disaster Supply Chain Management, Baton Rouge, LA.
Toney, James M. Jr. and Dr. Rodica Sandor-Scoma. Emerging Aviation Safety Management Systems – Adaptable to Healthcare? 57th Annual New England Quality Conference.
Invited Speaker on Community Quality Councils, 10th International Conference of the Israel Society for Quality
Co-author/presenter of “Community Centers of Excellence: A Practical Model” 46th ASQC Annual Quality Congress
Toney, James M. Jr. “Quality Consulting for Cost Conscious Companies”, Proceedings, World Quality Congress-European Organization for Quality, Helsinki, Finland.
Education
BS in Business and Economics
MA in Behavioral Science with advanced statistical coursework
J. Toney,
Kinetic Response Solutions LLC
CSSBB, CQA,
CERM-Enterprise Risk Management
CMU Enterprise Risk Mgt CRO
Baldrige Performance Consulting
Toll Free 888-699-6001
EMAIL